Your phone rings during service. Nobody can answer it.
WhatsApp and website chat — every booking enquiry answered in under 60 seconds, in the guest's language, 24/7. Date, party size, occasion and dietary needs captured, reservation ready for your team to confirm.
✓15 minutes, on your own covers. No pitch deck.
Layla
online
Captured at 7:41pm — mid-service, with nobody free to answer
Sounds familiar?
The busiest hour for enquiries is the hour nobody can take one.
The mid-service blackout
Enquiries peak exactly when the floor is full. The phone rings out, the WhatsApp sits unread, and the guest books the place that answered.
The after-close gap
People plan dinner and weekends at night. A booking request at 11pm answered at 10am the next day is a table you already lost.
The detail that arrives too late
Party size, an anniversary, a coeliac guest — captured at the door instead of at the booking, so the kitchen and the floor find out with no time to prepare.
How it works
Answer during service. Capture the detail. Hand over a clean reservation.
The AI sits in front of WhatsApp and your website chat. It answers what guests actually ask from your own menus, rates and house rules, captures everything a reservation needs, and hands your team a booking ready to confirm.
Replies in under 60 seconds, any language
Opening hours, menus, rates, parking, dress code — answered instantly from your own information, 24/7.
Captures what the booking needs
Date, time, party size, occasion, and dietary or accessibility requirements — recorded word for word, not paraphrased.
Never guesses availability
It offers only times you've made available and confirms the details back, so nobody arrives to a table that was never held.
Hands off what matters
Large groups, events, private hire, allergy detail and complaints — routed to your team with a one-line briefing.
Built for booking-heavy venues
Restaurants, hotels, beach clubs, private dining — anywhere enquiries arrive faster than the floor can answer them.
- WhatsApp and website chat — one AI, one inbox
- Replies in any language, 24/7
- Answers only from your own menus, rates and house rules
- Dietary requirements recorded verbatim for the kitchen
- WhatsApp Business API (official Meta partner)
- One-click takeover by your floor team
Ahmed Khalil
Qualified lead · 2BR JVC · AED 1.2M
Sara Rahman
Viewing requested · Studio · Dubai Marina
Mohammed J.
Qualifying · 3BR · Downtown
Lena Petrova
Qualified lead · 4BR Palm · AED 4.5M
Live pipeline - updated in real time
The reframe
You're not competing on the room. You're competing on who picks up.
A guest deciding where to eat on Friday messages three places. They are not comparing menus at that point — they are comparing who answered. The table goes to whoever replied while the decision was still open.
The AI doesn't replace your host. It makes sure the enquiry that arrived at 7:41pm, in the middle of service, is a complete reservation by the time someone is free to look at it.
Key takeaway
The busiest hour for enquiries is the hour nobody can take one.
0s
Reply time, any language, 24/7
0+
Languages handled in one thread
0/7
Including mid-service and after close
0 table
One recovered booking a night adds up
Questions venues ask us
Stop losing tables to the phone nobody could answer.
Book a demo and we'll show you the reply your next Friday-night enquiry would get, using your own menu and hours.
15 minutes. No pitch deck.